How to book a Madeira trail in SIMplifica, step by step

Booking applies to classified trails managed by IFCN and available in SIMplifica, not automatically to every PR trail. Fee-exempt visitors must still reserve. There is no on-site booking or payment.

Have your e-mail or phone number, participant details and a payment method accepted by the portal ready. A new account password needs at least 10 characters. Check the IFCN trail status before choosing a slot.

The standard visitor fee is €4.50 for an individual trail other than the full PR 1 route. Full PR 1 has a separate price. When booking several trails, the portal may automatically apply a cheaper combined tariff, but each trail and slot still needs a reservation.

1. Open the official service. Under Ver disponibilidade choose Percursos Pedestres, the trail, then Período da reserva with your date and 30-minute entry slot.

2. To finish the booking, sign in or create a Pessoa Singular / Individual account. Confirm the account as the portal instructs.

3. After signing in, enter participants and the correct categories. Review the summary, price and payment methods shown. Do not invent a NIF number: if you do not have a Portuguese NIF, follow the live form's guidance or contact support.

4. Finish in SIMplifica and save the tickets and invoice or confirmation offline. We do not show screenshots of this signed-in part because we did not place a test booking or pay.

Exemptions include children up to 12, people with at least 60% certified disability, and residents of the Autonomous Region of Madeira. An exemption from the fee is not an exemption from booking. Check eligibility and documentation in the IFCN FAQ.

If booking for a group, add every participant to the relevant slots. NIF and category requirements depend on individual circumstances; follow the form's labels and ask SIMplifica if unsure.

After completing the process, check that you received tickets and an invoice or confirmation. Save the documents offline and keep them handy for checks.

A reservation does not reopen a closed trail. Check the current IFCN status before you go. A missing trail in the portal may be closed or outside the IFCN booking system.

A change of date or refund is generally possible only if the authorities officially close or restrict the trail. Contact IFCN promptly, check the 10-working-day deadline in its FAQ, and keep your tickets and invoice. Personal changes of plan, a mistaken date or rain alone do not qualify.

If you receive a cancellation e-mail for non-payment but already have tickets and an invoice, compare the reference numbers. The message may concern an earlier unfinished attempt.

IFCN (fees and trails): +351 291 145 590, helpdesk.ifcn@madeira.gov.pt.

SIMplifica support: +351 800 29 90 90 or WhatsApp +351 926 155 465, weekdays 09:00-18:00.